Our Cancellation Policy

Our cancellation policy from 20.12.2021 for reservation for the period from 20.12.2021 to 30.04.2022:

– Up to 1 months before arrival you can cancel free of charge. The paid deposit will be refunded.
– From 1 months up to 14 days prior to arrival we charge 50% from the travel price
– From 14 days to 7 days prior to arrival we charge 70% from the travel price
– In case of cancellation within the last week before departure 90% from the travel price
– 100% of the total travel price on the day of arrival or in the event of early departure

Outside of this time, the General Terms and Conditions for the Hotel Industry (AGBH) apply. www.hotelverband.at/down/AGBH_061115.pdf

Please review the current Corona safety procedures before you leave on your vacation:

If arrival is not possible due to the following points,
cancellation or rebooking is possible free of charge!

• Border closings (entry and exit ban)
• Lockdown in Austria
• A stay in our region with subsequent state quarantine regulations
• Due to Covid19 the cable car operation or our hotel has to be closed

If you change your booking, the prices will be adjusted to the given season!

If you get Covid-19, have a positive test or have to be placed in a personal quarantine, these are your own risks, which you can cover with travel insurance. Please inform yourself about this in advance. You can also find more information here: Europäische Reiseversicherung